Our Pledge to You.
My wife Joan and I will do everything in our power to ensure your satisfaction. We are extremely committed to you and to our family owned business.
We realize that no one is perfect;
however, we do have high expectations of our services; and when we don’t deliver to our own high standards, we feel we owe you and will make every reasonable effort to satisfy you.
Accuracy: If you find a mistake we’ve made on your plans please let us know immediately. We’ll correct the error and take action as needed to get you down the road without any more trouble.
Responsiveness: If you have questions or problems with any Riverside Home Designs plan, Shop Drawing, or any work we have performed, just call or come by. If we cannot resolve your problem on-the-spot, we pledge to follow up with you by the end of the next business day.
Reliability: If you have a deadline, and we agree to meet it, you can rest assured that we will do everything in our power to get the job done for you on-time.
If you feel one of our representatives has been less than courteous, please notify us so we can address the situation and take the appropriate action.
Additionally, we strive to meet your individual needs and deliver products and services at the highest level. We’re committed to developing a long-term, mutually satisfying relationship . . . and we stand behind it.
After all, we believe the best advertising is by word of mouth. If you’re satisfied please tell others. If not please tell us so we can take corrective action.
CLICK HERE TO CALL OR TEXT US NOW 1-830-739-5509
E-mail: Follow this link to email us.